Payments Policy – Zemlak.Store

At Zemlak.Store, we strive to provide our customers with a seamless, secure, and efficient payment experience. Below are the details of our payment options, fees, and other important information regarding transactions on our website.

1. Accepted Payment Methods

To ensure a safe and smooth shopping experience, Zemlak.Store offers the following payment methods:

  • PayPal: PayPal is a fast, secure, and widely accepted payment method. It allows you to pay using your PayPal balance, linked bank account, or credit/debit card.

  • Payoneer: Another reliable and secure method for international and domestic payments, Payoneer allows you to pay directly using your account funds or linked card.

Both payment methods are safe, trusted, and easy to use, ensuring that your personal and financial details are protected throughout the transaction process.

2. Currency

All payments are processed in USD (United States Dollar). If you are purchasing from a location outside the United States, your bank or payment provider may charge a currency conversion fee. Please check with your provider for details.

3. Payment Security

At Zemlak.Store, we take your privacy and security seriously. Our site is protected by advanced SSL (Secure Sockets Layer) encryption to ensure that all data transmitted during your payment is secure. We never store your payment details, and your personal information is protected according to our Privacy Policy.

4. Transaction Fees

  • No Additional Fees: Zemlak.Store does not charge any additional fees for using PayPal or Payoneer as a payment method. The price you see at checkout is the final price, inclusive of taxes and shipping fees.

  • Shipping Fees: A flat shipping fee of $6.99 applies to all orders, regardless of the size or weight of the package.

5. Order Processing

Once your payment is successfully completed, your order will be processed within 1-3 business days. During sales or peak seasons, there may be slight delays, but we will always do our best to keep you informed.

6. Payment Confirmation

After completing your transaction, you will receive a payment confirmation email to the address you provided at checkout. This email will contain details of your order, including:

  • Payment amount
  • Order number
  • Estimated shipping time

If you do not receive a confirmation email within 24 hours of placing your order, please contact us at [email protected] for assistance.

7. Failed or Declined Payments

In the event your payment is declined, we recommend checking the following:

  • Ensure your PayPal or Payoneer account has sufficient funds.
  • Double-check that your payment details are correct.
  • Contact your bank or payment provider to ensure there are no restrictions or holds on your account.

If you continue to experience issues, feel free to contact our support team at [email protected] or call us at +1 771-202-7761.

8. Refunds & Returns

If you need to request a refund or return, please refer to our Returns & Refunds Policy for more details on eligibility and the refund process. Refunds will be processed back to the original payment method (PayPal or Payoneer) used for the transaction.

  • Refund processing times vary based on the payment provider, but generally take between 7-10 business days once approved.

9. Contact Us

If you have any questions or concerns regarding payments, or if you encounter any issues during checkout, don’t hesitate to get in touch with us:

  • Email: [email protected]
  • Phone Number: +1 771-202-7761
  • Business Address: 404 E Hawley St, Mundelein, IL 60060, US
  • Business Hours: 8AM – 5PM (Monday to Friday)

We are committed to making your shopping experience as easy and secure as possible. Thank you for choosing Zemlak.Store for your fashion needs!